Fort Lauderdale, FL – Banyan has been recognized as the #1 Best U.S. FBO and Best Independent FBO in the 2023 Professional Pilot PRASE (Preferences Regarding Aviation Services and Equipment) Survey.
The Professional Pilot PRASE Survey is an annual tabulation of customer opinions of aviation ground services. Executives in charge of flight departments, aviation managers, chief pilots, CEOs, and other qualified subscribers are polled once a year to determine the PRASE Winners’ List. Pro Pilot’s PRASE is the gold standard of aviation ground service leaders.
This year, Pro Pilot subscribers scored a total of 1,176 U.S. FBO selections in 6 categories – Line Team, Customer Service Representatives, Facility, Amenities, Promptness & Efficiency, and Value for Price. This provided a total of 6,996 individual evaluations to arrive at the 2023 U.S. FBO rankings. Subscribers to Pro Pilot magazine returned 713 forms.
“We are proud to be named the #1 U.S. FBO,” said Banyan VP of FBO Services Jon Tonko. “Our team works hard to ensure that our customers receive an unparalleled experience and we are thrilled that our efforts have been recognized.”
At Banyan, customers can expect to find a full suite of services including aircraft fueling, turbine maintenance and avionics, hangar rentals, aircraft sales and acquisitions, parts solutions, Jet Runway Café and the world’s largest pilot shop. Banyan has earned numerous accolades over their 43 years and is highly regarded in the industry by vendors, customers and fellow teammates.
“We are honored to have earned this ranking as a result of our customers’ vote of trust in Banyan. Our team will always strive to provide the best customer service in the business aviation industry,” said Tonko.
Banyan has become one of America’s most trusted FBOs thanks to their commitment to excellence in all aspects of their business operations from customer service and facility management to safety standards compliance. With this recognition as #1 FBO in the U.S., Banyan further cements its position as a leader in business aviation nationwide.
To learn more about Banyan Air Service, watch our new corporate video here.