To be recognized by our customers, our teammates and our vendors as the premier FBO of choice.
To provide exceptional aviation services to our customers through dedication to quality, safety, and efficiency while maintaining a commitment to growth and the development of our team.
We honor God in all we do.
We inspire trust by being trustworthy.
We help our people develop and grow.
We serve our customers in remarkable ways.
We pursue excellence and continuously improve.
We contribute to the communities we serve.
Performance: We strive to be one of the best-managed companies in the nation and to develop a position of leadership. Management is aggressive and willing to take calculated risks. Profits determine our future and are the result of our performance. We share profits with our people and celebrate our successes together. We think and act with a sense of urgency. We are responsible corporate citizens and encourage our teammates to participate in community betterment programs.
Our People: We work to merit teammate confidence, trust, commitment and loyalty as the basis for a mutually satisfying, productive and lasting relationship. We assist our people in developing their potential for their own benefit, yet work together as a team to accomplish common goals. We encourage all teammates to participate as leaders in the management of the business, share what they know, leave their comfort zone, and work in an optimistic, upbeat and happy spirit. Our people are responsible for the success of their departments regardless of position, and must perform all tasks with the mindset of accomplishing them in a superior way.
Integrity: We honor God in all we do and operate with integrity in all aspects of the business. It is our foundation, corporate policy, and must be our legacy.
Structure: We eliminate non-value and added work by having a passion to achieve results. We have systems and organize our work place in ways that have proven to achieve specific results and agree to abide by them to ensure consistency. Systems are not rules. Through systems we measure progress and adjust accordingly. We document our processes and best practices so we do not have to reinvent them - only refine them.
Training: This is part of communication; information is power and we will strive to empower our teammates from the first day of orientation onward in all aspects. Our product is service, our strength is our well trained people.